Frequently Asked Questions

Product: Razor & Blades

  • The High Noon by Western Razor is a three-piece double edge safety razor.

    It consists of a handle, cap, and clamp. The blade sits between the cap and the clamp. That’s all there is to it!

  • The assembled razor weighs approximately 4.1 oz (116 grams).

  • The assembled razor dimensions are 4.15” tall (standing) x 1.08” wide x 1.614” long.

    The handle itself is a few hairs short of 4” in length (~3.9”).

  • All three parts of the razor (cap, clamp, and handle) are made from chrome-plated zinc— or other plating or finish depending on the product model. All metal; no plastic.

  • Each razor comes in a box that includes the razor itself (cap, clamp, and handle) and five (5) double edge razor blades.

  • Our razors use standard double edge razor blades.

    We recommend our blades which you can purchase here, but those of any brand should work as well.

  • Just some shaving cream or soap! Give Caswell-Massey Shave Cream a shot or use whichever one you already use and apply it however you wish, by hand or with a brush.

  • Yes! Every part of our razors are made—start to finish—in the United States from our own designs. And as if that weren’t enough, the packaging and blades are made in the United States as well. In fact, everything we sell is made in the USA!

  • Check with your local jurisdiction for the recommended disposal or recycling methods of double edge razor blades. For example, in Boston, the official Boston Public Works website recommends putting used blades “in your trash container (barrel or bags) for disposal.”

    However, to help protect your friendly neighborhood trash man, we recommend collecting the used blades in a “blade bank” or case and then when you have collected a bunch, wrapping them in tape and disposing of them together so there’s less likelihood they cut through the trash bag or harm any trash handlers. As a reminder, please be careful when handling any blades, including old and used ones.

  • A single blade should last around 5-7 shaves, although this depends on a number of variables such as thickness of hair and amount of surface area shaved. When you start to feel the blade “tug” at the hair, that usually means it’s time for a new blade!

  • Razor blades are never allowed in carry-on luggage for flights per TSA regulations. Securely wrap and put them in your checked luggage if you want to take them with you.

    The razor itself is in theory okay to fly in your carry-on without any blades (as of this writing). However, we have heard reports that some folks have had their razor confiscated at security. We recommend reviewing the TSA website for the most up-to-date info on what is allowed in your luggage and packing the razor disassembled to reduce the likelihood that TSA has to check it for blades.

    TSA security protocols can and do change and ultimately the final decision on what is allowed through security is up to the TSA agent, so attempting to take a razor through security in your carry-on is at your own risk! We recommend putting your razor along with the blades into your checked luggage if that’s an option.

  • Yes! Safety razors work just as well for shaving your head as they do for shaving your face (or any other parts of your body)!

    See our Getting Started page for some tips.

  • Yes! Safety razors work great for women as well. They work just like—or better than, in our humble opinion—any other razor on other parts of the body like legs and underarms.

    See our Getting Started page for some tips.

  • There’s not too much that you need to do to maintain your razor, but check out our Product Care page for some basic recommendations to ensure it lasts a long time.

  • Check out our Getting Started page, where we share tips, tricks, and suggestions for those new to safety razors or who just need a refresher.

    Also take a look at our Product Care page for maintenance and care suggestions for our various products to ensure they last a long time!

Payment

  • We accept the following payment types when checking out on our website:

    • Visa (credit and debit cards)

    • MasterCard (credit and debit cards)

    • American Express

    • Discover

    • PayPal

    • Apple Pay (on compatible devices)

    • Afterpay

  • For all cards (Visa, MasterCard, American Express, and Discover), you can pay directly on our site during checkout as you would on most other e-commerce sites.

    For PayPal payments, you need to have a personal PayPal account.

    For Apple Pay payments, you need to be checking out on a supported device using the Safari browser and have Apple Pay set up on your device. See Apple’s Apple Pay site for setup info.

    For Afterpay, you need a valid and approved Afterpay account. Payments are made via 4 equal interest-free installments. If you have questions about your payment plan, please contact Afterpay support.

  • Afterpay is a payment option that allows you to pay for purchases in 4 equal interest-free installments. You need an Afterpay account to pay this way and all installment charges are administered by Afterpay.

    Please note that by paying for your order with Afterpay, you are not signing up for any subscription plans or anything similar from us. You are merely paying for your order in 4 equal installments using your Afterpay account.

    For more information about Afterpay or for help with any questions about your installment payments, please contact Afterpay support.

Shipping

  • Shipping is calculated by weight, package dimensions, and destination distance.

    We offer FREE (as in $0) standard shipping on orders over $200.

    Otherwise, standard shipping starts at $7.

    Expedited (and more reliably tracked) shipping starts at $12.

    See our full Shipping & Delivery policy here.

  • Standard shipping for most orders (e.g. one or two razors, starter bundle, supreme bundle) typically uses USPS Ground Advantage mail service, shipped in a bubble mailer for protection.

    Expedited shipping for most orders typically uses USPS Priority Mail service, bubble wrapped for protection and shipped in a Priority Mail envelope.

    Orders of different quantities, types, and/or combinations of goods will be packaged for appropriate protection and fulfilled in accordance with the shipping option you select during checkout.

    While we typically ship via USPS, we sometimes use UPS or different services depending on order weight, package size, and/or order value. We balance competing factors such as cost, desired shipping time, and reliability of service to ensure the optimal delivery given the shipping option chosen during checkout.

  • We ship out of Pensacola, FL and strive to fulfill orders within 2-3 business days (handling time) of the order date.

    Ground Advantage mail delivery by USPS across the US typically takes 3-8 business days, but is not guaranteed.

    Priority Mail delivery by USPS across the US usually takes 1-3 business days, but is not guaranteed.

    Shipping times to Alaska, Hawaii, AFO/FPOs, and other non-contiguous US territories may be slightly longer.

    Delivery times may also be slightly longer from Oct 2-Jan 22 during USPS’ peak holiday shipping season, so please plan ahead if ordering during this period!

    Ultimately, shipping times vary depending on congestion in the mail system (parcel volume), distance to destination, special handling considerations (hazmat items such as aftershave), or other factors that are beyond our control. We are not gods!

  • USPS strongly recommends that Ground Advantage mail ships no later than Dec 16 and Priority Mail ships no later than Dec 18 to ensure that they arrive by Christmas Day (Dec 25).

    Based on experience, we recommend ordering earlier if possible, since delays can happen during transit and sometimes packages take a little longer to arrive than expected due to the congestion during this busy season. We will make every effort to ensure that any order placed before 3 p.m. ET on those dates makes it to the post office that day!

  • We currently ship to the US (all states and territories, including PO boxes and APO/FPOs).

Returns and Exchanges

  • Defective and/or damaged items are usually returnable or exchangeable, and for Western Razor brand products, unused items are returnable. Otherwise, generally no.

    Since razors and similar products (aka most products we sell) are classified as personal care products, there are hygiene concerns with accepting used products. We do not sell or repackage used products like razors.

    If your product contains a manufacturer defect, arrives damaged, or is a Western Razor brand product and unused, untried, and in the same condition in which you received it, we would gladly accept a return or exchange. See our Return Policy page for full details and any exceptions.

    Ultimately, we strive to be reasonable and want you to be satisfied with your products first and foremost. So, if you have any questions or concerns, or you are just not sure what to do or if you qualify for a return or exchange, please contact us. We’ll do our best to make it right!

  • You have a return window of 14 calendar days after receipt of your order to initiate a return or exchange request.

  • See our Return Policy page for the full details.

    TLDR version: Send us a message via our Contact Us page and mention “Return/Refund Request”, whether you would like a refund or an exchange, your order number, and any other relevant information.

  • After a request is made, we will do a short correspondence to approve it. Once approved, we will refund your order, ship out a replacement, and/or let you know what you need to do to complete the request.

    Basically, if the item is damaged or defective, we’ll ship out a replacement or e-mail you a pre-paid shipping label to print to return the defective product.

    If you just changed your mind (and the item is unused), we’ll let you know where to send it and process your refund once we receive it.

    We aim to make this a painless process, so don’t hesitate to contact us with any questions or concerns. For more details, see the Return Policy page.

  • Please see our Warranty Disclaimer for issues that are covered under warranty past the return window. Or read the next section in this FAQ!

Warranty

  • The warranty period lasts 1 year (365 days) from the receipt of the initial order.

  • The warranty covers defects in material or workmanship that arise under normal use during the warranty period for most products offered on our website or from authorized resellers.

    Please see our Warranty Disclaimer for more details and a list of products that are exempt from the normal warranty policy.

  • Send us a message via our Contact Us page and mention “Warranty Request”, a brief description of the issue, your order number, and any other relevant information. If we require photos, we will let you know in our response.

    For more details about the warranty process, please review the Warranty Disclaimer page or contact us and we’d be happy to help you out.